One person, two places at once
The receptionist is greeting a visitor, signing for a delivery or at lunch, and the phone rings out. Every missed call is a customer or partner who gets no answer.
Virtual receptionist
A virtual receptionist for the company phone
The virtual receptionist does the telephone side of a receptionist's work: it answers every call, informs from the team's documents, books appointments through an integration, puts callers through to the right colleague and takes messages, in English and Romanian, at any hour. Unlike a classic virtual telephone secretary, which only notes messages, our AI receptionist answers on the spot, with your own team's information.
It does not replace the person at the desk: it means no call is missed while they are busy. What sets us apart: prices are public, you start online in minutes with no sales call, a Romanian number is included, and the agent answers only from your own documents.
What the phone costs you today
A telephone secretary who only takes notes
Classic telephone-answering services take a message and nothing more: they do not know your hours, prices or procedures. The caller is still waiting for you.
Nobody answers in the evening or at weekends
A 24/7 human telephone receptionist costs as much as a team. Without one, after-hours calls go nowhere.
How the agent helps
Every call answered, at once for everyone
The virtual receptionist answers every call, even ten at the same time, day and night. Nobody hears an engaged tone again.
It informs from the team's documents
Hours, prices, procedures, addresses, contacts: it answers only from the documents you upload and does not improvise.
It books appointments through an integration
Through an integration with your booking system, it checks free slots and makes the booking during the call.
It transfers or takes the message
It puts the caller through to the right colleague, within the hours you set; if nobody answers, it takes the message and emails it to you.
English and Romanian, without breaks
It answers in English or Romanian and can switch language during the call. It is an AI receptionist available around the clock.
A call, for example
How a call goes when the agent answers: it knows what your documents say, and hands over to a person when it should.
Caller
Hello, I would like to speak to Ms Popescu in accounting.
Agent
Hello. Ms Popescu is available for transfers until 16:00. Shall I transfer you now, or would you rather leave a message?
Caller
Put me through, please.
Agent
Transferring you. If she does not answer within a few moments, I will come back and take a message for her.
Caller
Thank you. Oh, and until what time are you open today?
Agent
Today we are open until 18:00, according to the company's published hours. Transferring you now.
Caller
Perfect, thank you.
FAQ
Does the virtual receptionist replace the person at the desk?
No. The person stays at the desk; the virtual receptionist picks up the phone so no call is missed while they are busy or outside working hours.
What can it tell callers?
Only what is written in the documents you upload: hours, prices, procedures, contacts. When the answer is missing, it transfers the call or takes a message.
Can it also book appointments?
Yes, through an integration with your booking system. It checks free slots and makes the booking during the call.
What does a virtual receptionist cost?
A monthly subscription per number (€5.00), plus €0.15 per incoming minute; outgoing minutes are priced separately (€0.15). Prices are public, with no setup fee.
Create an account and the virtual receptionist picks up the company phone in minutes, or see the public prices.
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