Bookings lost outside reception hours
Guests ring late at night or from other time zones, when nobody answers. The booking goes to a competitor or to a commission-charging platform.
Hotels and guesthouses
AI voice agent for hotels and guesthouses
The AI voice agent for hotels and guesthouses answers every call, day and night, in English or Romanian. It checks availability and makes bookings through an integration with your booking system, and answers questions about check-in, parking, breakfast and directions from your property's documents.
What the phone costs you today
The same questions, every day
What time is check-in, is there parking, is breakfast included, how do I get there from the station: reception repeats the same information dozens of times.
Language barriers on the phone
A foreign guest calls and nobody available speaks enough English. The conversation ends without a booking.
How the agent helps
Availability and bookings during the call
Through an integration with the booking system, the agent checks free rooms and makes the booking on the spot.
Check-in, parking, breakfast, directions
Check-in and check-out times, parking, breakfast and directions come from the property's documents that you upload.
English for foreign guests
The agent answers in English or Romanian and can switch language during the call, so foreign guests get the answer in their own language.
Transfer to reception or a message
For special requests, the agent transfers the call to reception, within the hours you set, or takes a message that arrives by email.
Every call in view
You see the transcript, the summary and the cost of every call, so you know what guests ask before they arrive.
A call, for example
How a call goes when the agent answers: it knows what your documents say, and hands over to a person when it should.
Caller
Good evening, do you have any rooms free this weekend, for two nights?
Agent
Good evening. I will check availability. We have a double room free from Friday to Sunday.
Caller
Perfect. Is breakfast included?
Agent
According to the property's documents, breakfast is included and served from 7:00 to 10:30.
Caller
Good. And do you have parking?
Agent
Yes, free parking in the courtyard. Shall I make the booking in your name?
Caller
Yes, in the name of Michael Collins.
Agent
I have booked the double room for two nights, in the name of Michael Collins. Check-in starts at 14:00.
FAQ
How are bookings made?
Through an integration with the property's booking system. The agent checks availability and makes the booking during the call.
Does it answer in English?
Yes, in English and Romanian, and it can switch language during the call. Foreign guests get the answer in their own language.
What questions does it cover?
From the property's documents: check-in and check-out times, parking, breakfast, directions. When the answer is not in the documents, it transfers to reception or takes a message.
What does it cost for a hotel or guesthouse?
€5.00 per month for the number, plus €0.15 per incoming minute and €0.15 per outgoing minute. No setup fee, prices are public.
Create an account and let the agent take over the reception phone, or see the public prices.
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