The president's phone never stops
Residents call the president or the administrator directly for everything: a fault, a question about service charges, a complaint. A personal phone becomes the association's switchboard.
Homeowners' associations
The AI voice agent for homeowners' associations answers every call from residents, day and night, in English or Romanian. It gives the emergency contacts and answers from the association's documents, takes messages for the president or the administrator and transfers important calls to the right person.
What the phone costs you today
Residents call the president or the administrator directly for everything: a fault, a question about service charges, a complaint. A personal phone becomes the association's switchboard.
When there is a gas, water or lift failure, residents do not know whom to call and search for numbers in chat groups. Lost time makes the fault worse.
'How much is the charge?', 'How do I pay?', 'What do the house rules say?': dozens of repeated calls whose answers already exist in documents.
How the agent helps
The agent answers every call from residents, day and night, in English or Romanian.
For a gas, water or lift failure, the agent gives the caller the correct emergency contact, from the association's documents.
House rules, service charges and payments: the agent answers only with what the association's documents say and does not improvise.
The agent takes the resident's message and emails it to the right person, or transfers the call within the hours you set.
We run such an agent in production for a residential complex. You set it up yourselves, in the web interface, with test calls from the browser.
A call, for example
How a call goes when the agent answers: it knows what your documents say, and hands over to a person when it should.
Good evening, we have had no hot water in the whole block since morning.
Good evening. According to the association's documents, for water faults you should call the maintenance company, available around the clock. I will read you the number from the association's contact list.
Thank you. Also about the block: by when is this month's service charge due?
The charge is payable by the 25th of the month, at the association's office or by bank transfer, as shown on the posted payment list.
Right. I would also like to leave a message for the president, about the parking in front of our stairwell.
Please tell me the message, with your name and flat number, and I will email it to the president.
Ion Radu, flat 12. Unknown cars are taking the spaces at night.
FAQ
Homeowners' associations and property-management firms. Each association uploads its own documents, and the agent answers only from them.
From the association's documents: the list of contractors for gas, water, lifts and other contacts. If a contact is not in the documents, it takes a message or transfers the call.
Yes, but only with what the documents say: how the charge is calculated, how and by when to pay. It does not invent figures and does not do the maths.
Yes. We run such an agent in production for a residential complex. You can set it up yourselves, in the web interface, with test calls from the browser.
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