Bookings lost after hours
People ring in the evening or at weekends, when nobody answers. Whoever cannot book on the spot looks for another provider.
Automated appointments
Automated appointments by phone
Automated appointments by phone mean the caller rings, says which day suits them, hears the free slots and confirms the booking in the same call. The voice agent works in your own booking system, through an integration over its API: it makes automatic telephone bookings, moves them or cancels them, by the rules you set.
We name no particular application: we connect to the system you already use, if it has an API, and the appointment confirmation happens by telephone, during the call. What sets us apart: prices are public, you start online in minutes with no sales call, a Romanian number is included, and the agent answers only from your own documents.
What the phone costs you today
Changes and cancellations that never reach you
A customer who cannot move an appointment over the phone simply does not turn up, and the slot in the diary stays empty.
A diary kept by hand, with mistakes
Bookings scribbled in a hurry, double bookings, forgotten times: every mistake means an unhappy customer and time lost on the phone.
How the agent helps
Free slots, spoken on the spot
The agent checks availability directly in your booking system and tells the caller which times are free.
Book, move or cancel in the same call
The caller hears the options and confirms on the spot. If something changes, they ring and move or cancel the appointment over the phone.
Your rules
You set which services can be booked, at what hours and for how long. The agent follows the rules and does not step outside them.
Over the API of the system you use
The integration runs over your booking system's API. We name no particular application; we set the integration up together with you.
A person remains an option
For requests outside the rules, the agent transfers the call to a colleague, within the hours you set, or takes a message sent by email.
A call, for example
How a call goes when the agent answers: it knows what your documents say, and hands over to a person when it should.
Caller
Hello, I would like an appointment for next week, in the afternoon if possible.
Agent
Hello. I will check the system. On Tuesday we have 15:00 free, and on Thursday 17:30.
Caller
Thursday at 17:30, please.
Agent
I have booked you for Thursday at 17:30. Shall I confirm the appointment in your name?
Caller
Yes, in the name of Irina Manea. And what if I cannot make it?
Agent
Ring the same number and we will move or cancel the appointment during the call.
Caller
Good to know. Thank you.
Agent
You are welcome. The confirmation is made: Thursday, 17:30, in the name of Irina Manea.
FAQ
Which booking systems does it work with?
With the system you already use, over its API, through an integration. We name no particular application; if the system has an API, we set the integration up together.
Can it move or cancel an appointment?
Yes, also over the phone, in the same call, by the rules you set. The caller hears the new free slots and confirms on the spot.
What happens with an unusual request?
The agent does not improvise: it transfers the call to a colleague, within the hours you set, or takes a message that arrives by email.
What do automated appointments cost?
A monthly subscription per number (€5.00), plus €0.15 per incoming minute; outgoing minutes are priced separately (€0.15). Prices are public, with no setup fee.
Create an account and let the agent handle telephone bookings, or see the public prices first.
Other sectors