Veterinary clinics

AI voice agent for veterinary clinics

The AI voice agent for veterinary clinics answers every call, day and night, in English or Romanian. It books appointments in the clinic's booking system through an integration, gives opening hours and what to bring from your documents and passes emergencies straight to the vet on duty.

What the phone costs you today

Animal emergencies cannot wait

The owner of an injured animal rings in a panic, but reception is busy. Every minute of waiting raises the panic and the risk for the animal.

Bookings in the rush of the practice

Between consultations, nobody gets to the phone, and appointments are noted in a hurry, with clashes and forgotten slots.

The same questions before every visit

Opening hours, what to bring, how to prepare the animal for tests: the front desk repeats the same answers dozens of times.

How the agent helps

01

Bookings in the clinic's system

Through an integration with the clinic's booking system, the agent checks free slots and makes the appointment during the call.

02

Emergencies reach the vet directly

In an emergency, the virtual receptionist transfers the call straight to the vet on duty or gives the clinic's own emergency number, from your documents.

03

What to bring, from your documents

Opening hours, what to bring and how to prepare for the consultation come from the documents you upload. The agent answers only from them and does not improvise.

04

Vaccination reminders as messages

When an owner rings, the agent can pass on the vaccination reminder set by the clinic, as a message from the practice, according to your documents.

05

No medical advice about animals

The AI voice assistant does not diagnose and does not recommend treatments. For any medical question, it transfers the call to the vet or takes a message sent by email.

A call, for example

How a call goes when the agent answers: it knows what your documents say, and hands over to a person when it should.

Caller

Hello, I would like to book my cat's vaccination.

Agent

Hello. I will check the clinic's diary. We have tomorrow at 12:00 or Thursday at 17:30.

Caller

Tomorrow at 12:00. Do I need to bring anything?

Agent

According to the clinic's documents, please bring the cat's health booklet, and if tests are planned, it should not eat in the morning. You are booked for tomorrow at 12:00.

Caller

Thank you. One more thing: my dog ate chocolate an hour ago. What should I do?

Agent

That is a case for the vet. I am transferring you straight to the vet on duty.

Caller

Please, quickly.

Agent

Transferring you now. If nobody answers, I will give you the clinic's emergency number.

FAQ

What does the agent do in an emergency?

It transfers the call straight to the vet on duty or gives the clinic's own emergency number, from your documents. It does not give medical advice about an animal.

How are appointments booked?

Through an integration with the clinic's booking system. The agent checks free slots and makes the appointment during the call.

How do vaccination reminders reach owners?

The clinic sets the reminder, and the agent passes it on as a message, according to your documents. The agent does not ring owners; it answers their calls.

What does it cost for a veterinary clinic?

€5.00 per month for the number, plus €0.15 per incoming minute; outgoing minutes, such as transfers to the vet on duty, are priced separately (€0.15). No setup fee, and prices are public.

All frequently asked questions

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