Missed calls at reception
The front desk is busy with the patients in front of them while the phone keeps ringing. Every missed call can mean a patient who chooses another clinic.
Medical clinics
AI voice agent for medical clinics
The AI voice agent for medical clinics answers every call, day and night, in English or Romanian. It books appointments in your clinic's booking system through an integration, answers frequent questions from your documents and passes urgent cases to your staff.
What the phone costs you today
Slow manual booking
Patients call outside opening hours or at peak times, and receptionists cannot keep up. Appointments are written down by hand, with errors and double bookings.
Urgent calls mixed with simple questions
Patients in pain wait in the same queue as people asking about opening hours. Without triage, urgent cases wait too long on the line.
How the agent helps
Every call answered
The agent answers every call, day and night, in English or Romanian, and can switch language during the call.
Bookings in your clinic's system
Through an integration with your booking system, the agent checks free slots and makes the appointment during the call.
Answers only from your documents
Schedule, prices, procedures, preparation for investigations: the agent answers only from the documents you upload. It gives no medical advice and does not improvise.
Urgent cases reach your staff
Urgent cases are transferred to the clinic's staff, within the hours you set. In a medical emergency, the agent tells the caller to dial 112.
Messages and every call in view
If nobody is available, the agent takes the message and emails it to you. For every call you see the transcript, the summary and the cost.
A call, for example
How a call goes when the agent answers: it knows what your documents say, and hands over to a person when it should.
Caller
Hello, I would like an appointment with a dermatologist, some time next week.
Agent
Hello. I will check availability in the clinic's system. For dermatology we have Tuesday at 10:30 or Thursday at 16:00.
Caller
Tuesday at 10:30 suits me.
Agent
You are booked for Tuesday at 10:30 with Dr Popescu. Please arrive ten minutes early.
Caller
Thank you. One more question: can I have my blood tests on the day of the consultation?
Agent
I do not have that information in the clinic's documents. I can transfer you to reception or take a message for the team.
Caller
Transfer me, please.
FAQ
Does the agent give medical advice?
No. The agent answers only from the documents you upload: schedule, prices, procedures. It does not interpret symptoms and does not recommend treatments. If the answer is not in the documents, it offers a transfer to a colleague or takes a message.
How are appointments booked?
Through an integration with the clinic's booking system. The agent checks availability and makes the booking during the call, without keeping reception busy.
What happens in an emergency?
Urgent cases are passed to the clinic's staff, within the hours you set. In a medical emergency, the agent tells the caller to dial 112.
What does it cost for a clinic?
You pay a monthly subscription per number (€5.00) and a per-minute price for incoming calls (€0.15); outgoing minutes, such as transfers, are priced separately (€0.15). There is no setup fee, and prices are public on the pricing page.
Create an account and have your number and agent in minutes, or see the public prices first.
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